Your Daily Prayer For Healing-12/10/2010-Your Prayer For Today | Your Daily Prayer For Healing.
Dear God/ess, I just got off the phone with our friend, Sheila Audet, Astrology's Astrologer. (She hates it when I call her that).
I delivered flowers to her house the other day to thank her for teaching our Customer Service Team how to do the Thriller Dance. I told her that our team was way over our head on that one, and if not for her guidance, we would never have been able to do it.
However, Sheila was still asleep when I delivered the flowers, and I was laughing and talking with her partner, Jo-an, whose presence in both of our lives is a loving gift.
Sheila thought I was my mother, as she drifted in and out of sleep. Years ago, Sheila came to visit my mother at 9 am every morning and they discussed what Sheila was learning, Astrologically speaking. It happened to be 9 am when I arrived to Sheila and Jo-an's house and Sheila was transported in "time" to my mother's round kitchen table at my family home across the town where we still live.
Certain experiences have a certain timeless feeling to them. Those times around my mother's table were an example of infinite infinity. I never thought my mother would ever die, and even now, I doubt if she ever did, esoterically speaking.
I never thought my dog Mukunda would ever die, either. Why is it we think certain experiences will never end?
As we age, the impermanence of time begins to enlighten our perspective. We realize that all of our moments are precious, and we fully live them in the moments we have left.
But I still have a difficult time accepting death.
Now that I've admitted it, I can now fully release it to the angels for healing.
Om Peace Amen
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MoonMooYou: The Collective Wisdom
Giant Squid Open Mike
December 10, 2010
November 07, 2009
March 04, 2009
Unavoidable Workplace Landmines
Our Customer Service Ambassadors!!
Where I work and I imagine where all nurses work, and any other place I have ever worked,
it's like tip toeing through a land mine where people's emotions erupt and detonate at
strange and unpredictable times.
Women aren't easy to work with and women who lack introspection are even worse.
I've been thinking about this! It seems that each department of the hospital has their pet
obsession.
One unit of the hospital is obsessed with bladder emptying.
In another, the nurses are obsessed by paper work, and the Kardex in particular, a sheet of paper
which itemizes a patient's orders and tests. If the Kardex is not filled out, these nurses believe the patient
did not receive good patient care, when in reality, I may be choosing to actually talk with the patient and her family,
or give her a massage or hold her hand in lieu of filling out a worthless piece of paper.
Some nurses on my unit are obsessed by the number of visitors permitted in a patient's room.
One nurse went so far as to come in my patient's room just as she was about to deliver a baby. She
admonished the family for having too many people in the room, who were extra support for her as she actually
went through natural childbirth on up to 20 units of Pitocin.
This woman deserved a metal of honor, not a tongue lashing as she was embarking on such a profound experience!
One woman nurse mid-wife says that every pregnant patient's baby is a stargazer, meaning the baby is
facing up instead of facing down, the preferred position for delivering a baby.
When these women deliver, she always says, "Ah, the baby turned!"
This same mid-wife is obsessed by the amount of stool in a patient's rectum.
One of my patient's was recently admitted to the hospital for acute constipation.
She received so many enemas and laxatives that I am amazed she didn't poop a canon ball into the
next county!
Are Gastroenterologists obsessed by Bowel Movements?
Are Urologists obsessed by the color and amount of urine?
Are Hematologists obsessed by the color of blood?
In any event, one mid-wife is particularly quirky about straight cathing a patient after she delivers her baby
and before we transfer her to the Post Partum unit because if we don't, then the nurses on that unit get quirky about
the amount of urine in that patient's bladder, which is their pet eccentricity.
Another mid-wife is downright strange about giving Ephedrine after every epidural placement.
Another uses so many pillows to support a patient in a side lying position that there is a virtual
pillow shortage at the end of her twelve hour shift.
Recently we did a Customer Service presentation for the entire staff of Labor and Delivery.
Our purpose in doing this presentation was to lift the morale of the staff and to give them Customer Service hours
in the process.
Seems logical to me to teach administrative staff Emotional Intelligence Skills so we don't have to work so hard in making
everyone feel good!
A real control freak across the hallway from where we were giving the presentation gave us attitude during our
Customer Service rehearsals.
She came in where we were rehearsing and told us to turn down our music.
She'd abruptly shut the door where we were working out our skits.
This woman has a way of plummeting vibrational energy fields to the lowest possible ebb.
The night we gave our performance to thirty employees, we were dancing and singing. Suddenly I saw
this woman come bursting through the back door and walk straight towards me.
She got right in my face and for the first time, I really saw her, line for line complete with downturned
mouth and furrowed brow.
"Turn down the music," she hissed.
"No," I said.
She grabbed my name badge which is supported by one of those movable threads.
She glared at it, let it snap back to my chest, turned around and stomped out.
We continued with our performance, but I felt kind of shaken up by her bad vibes!
The audience thought she was part of the skit to demonstrate how not to act with your customers!
The land mine extends to doctors and all of their pet idiosyncrasies.
Suffice to say, learning how to navigate gently through these explosive personalities takes much effort!
This is the #1 leading cause of burnout in my profession, not patient care.
I chalk up all of these obsessive compulsive behaviors to a provincial mindset.
Nothing exists outside of the hospital or the town where we all live for most of these people.
So I wish them well.
They teach me how to free my mind for more enlightened pursuits and aspirations.
Real Customer Service begins with change from within mind, body and spirit.
Several months after our Customer Service presentation, staff morale is back to ground zero.
Now we are preparing another presentation to make everyone feel good,
Maybe Ms. Storm Trooper will make another appearance! This time we can present her with a Customer Service
plaque with her name engraved on it!
And give her a front row seat!
Because if it wasn't for her, I never would have written this article!!
-=-=-=-=-=-=--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Kate Loving Shenk Nursing Career Transformation Sign Up HERE For Your *FREE* Newsletter For Nurses And Healers Your e-mail address is safe with me--see privacy notice on my website! http://www.katelovingshenk.com/nursingcareertransformation/simplenewslettersignup.html
Kate Loving Shenk is a writer, healer, musician and the creator
of the e-book called "Transform Your Nursing Career and Discover
Your Calling and Destiny." The book is designed to stimulate
nurses to love their work and to prevent on-the-job-burnout.
Click here to find out how to order the e-book:
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kate loving shenk
I am the author of the upcoming book, " Prayer Prescriptions: Spiritual Remedies For Long Lasting Health."
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